Gas & Electric

The utilities must be transferred to your name the day that your lease starts, whether you actually move into the apartment that day or not. You must set up the gas bill with National Grid and the electric bill with Eversource

Eversource Customer Service #: 800.286.200

National Grid Customer Service #: 800.322.3223

Water

You will be billed on a quarterly basis for water usage if the building you live in has separate water meters for each unit. Water / sewer bill is due within 30 days of receiving a multi-month statement, which will be emailed out to all residents. The bills will be paid with the same ACH account that rent is paid from. The Sussex Street buildings are all single-family homes and the tenants should set up the water billing with Boston Water and Sewer. 

Boston Water & Sewer Customer Service #: 617.989.7000

Cable & Internet

Dishes cannot be placed on the building. Therefore cable and internet must be provided through a utility company offering wireless or cable service. There is a cable and phone junction box mounted to the rear of the building at the ground level.

Xfinity & Comcast Customer Service #: 800.934.6489

Utility accounts must be set up within 10 days of residency to avoid shut-off. 

Landlord / Property Management is NOT responsible for any damages or inconvenience resulting from utility shut-off as a result of failure to set-up accounts or pay regular bills from utility companies.